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Wednesday, February 24, 2021

Client Services & Customer Support Job DMK Consultancy International 2021

Client Services & Customer Support Job DMK Consultancy International 2021



"DMK Consultancy International" is committed to helping organizations United States & United kingdom based to increase their productivity through better use of their human resources and to enable companies to achieve real competitive advantages. Our skills and expert’s cover a wide range of HR activities and initiatives. The programs we design are developed to meet specific organizational needs. We work across all industry sectors, employing a simple yet effective approach to each project. By developing long-term strategic partnerships with Private and Public sector organizations, we are well placed to offer best of breed solutions to our clients, whilst maintaining focus on the needs of our candidatesOne of the key goals for the DMK Consultancy International 2021 team is to establish a Human Resources infrastructure that supports employers, owners and managers in their current business and the future growth requirements. DMK Consultancy International 2021 works in partnership with business owners and managers to build a value adding workforce by implementing a practical performance management system that effectively tracks the performance of individual employees. 






Category:                       Client Services & Customer Support

Career Level:                   Experienced

Number of Vacancies:     30

Required Qualification:    Graduate (any), Under Graduate

Required Experience (years):    1

Salary per Month:            35000 Pak. Rupees

Allowances Offered:        As per Company Policies

Required Gender:            Male / Female

Last Date:                       28-Feb-2021

Location:                         Karachi, Pakistan

 



Client Services & Customer Support Job DMK Consultancy International 2021




Job Description:

For a UK based campaign, an experienced appointment scheduler who got an analytical approach to join its off-shore office in Karachi.

Candidate must have some experience related to the same field and having strong Communication Skills

 






Responsibilities:

· Taking inbound calls from Customers

· Book their Appointment with Engineers

· Send Reminder SMS via System

· Have to be active on our response groups via Skype to communicate with Head office

· Manage our Engineer's Diaries

· Customer Support.

  





Job Specification:

Skills:

· FLUENT English

· Advanced Computer skills

· Can work on Software

· Have Experience in Customer Service + Support

· Can deal with UK Base Customers

 



Required experience:

· Experience Required in Customer Support

· Previously Worked in Call Center industry

.  FEMALE ARE ENCOURAGE TO APPLY

 







Timings:

· Afternoon shifts

· Flexibility in shifts timings


















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